Bintan Ferry Terminal (BBT) to Kawaland Glamping Resort Bintan, Expert Guide & Tips [2025]
Bandar Bintan Telani Ferry Terminal (BBT)
Book taxi & arrival pick up service from Bandar Bintan Telani Ferry Terminal (BBT) to your hotel in Bintan resort area, Trikora area, The Residence Bintan.Tanjung Pinang, North Bintan, Tanjung Uban and East Bintan easily through us Visit bintan Island.
If it's your first time visiting Bintan Island and how to get a taxi / transportation from Bandar Bintan Telani Ferry Terminal (BBT) to Kawaland Glamping Resort Bintan then be prepared. Here are our expert guide & tips for you traveling from Bintan Ferry Terminal to Kawaland Glamping Resort Bintan.
Kawaland Glamping Resort Bintan
1.Download Whatsapp
Make sure your phone has WhatsApp installed. WhatsApp is a communication platform used by more than 1 billion people in the world and is undoubtedly the mainstay of communication in Indonesia, especially the people of Bintan Island. Everyone here uses WhatsApp to communicate on a daily basis. WhatsApp allows you to send text messages and make calls securely over both Wifi and mobile data.
It is highly recommended that you purchase an international data plan before arriving on Bintan Island to ensure that the signal is maintained during your stay. You can also purchase a local SIM card at the departure terminal with the help of our drivers and tour guides. There is a shop selling tourist SIM cards at the departure terminal of Bandar Bintan Telani Ferry Terminal (BBT), you can walk there.
Telkomsel Sim Card
We recommend you to choose Telkomsel because has a good coverage area in Bintan and also it is the largest provider in Indonesia and has good customer service. Because at some points on Bintan Island the provider’s signal coverage is not very good. You can also choose XL Axiata or Indosat Oredoo as a second option. besides being available at the Ferry Terminal departure terminal, you can also get it outside the Bintan Ferry Terminal / Bintan Resort area at a cheaper price. ask your driver to take you to the Sim Card sales counter specifically for foreign tourists. our driver will gladly take you to the sales location.
2. Bintan Visa on Arrival (VOA) & Arrival Immigration Check Process
Immigration Check Process at Bandar Bintan Telani Ferry Terminal (BBT)
Visa requirements may vary depending on your nationality, which country you are from, and the purpose of your visit. Therefore, we recommend reviewing the specific visa information relevant to your situation before commencing your arrival on Bintan Island You can read Bintan Visa on Arrival And for details regarding the arrival immigration screening process you can read Bintan Island Immigration.
3. Forget using Grab, Gojek & Uber
Grab & gojek service
After 2 years of Uber trying to gain a foothold in Indonesia, they finally gave up and sold all their shares to Grab. Grab officially acquired Uber on March 26, 2018. Grab’s acquisition of Uber is said to be the biggest deal in Southeast Asia. uber is no longer available in Indonesia, In Indonesia, online transportation services are available, namely Grab & Gojek.
Grab is one of the largest online transportation companies in Southeast Asia. Grab was founded by Anthony Tan. Grabcar and Grabfood services are frequently used services. Gojek is an Indonesian online transportation company that provides transportation through ojek services. The company was founded in 2009 in Jakarta by Nadiem Makarim.
Popular services include Gocar, Gofood, Gosend and Goride for motorcycle taxi services, but unfortunately you cannot use Grab & Gojek services, especially Grabcar & Gojekcar once you arrive at the Bintan Ferry Terminal, because Gojek and Grab services are not yet available here. Grab & Gojek are only available in the Tanjung Pinang City area. Forget about using Grab & Gojek here.
One of the best ways to get a taxi/transportation on Bintan Island is to book one here with us at Visit Bintan Island.
4. Hotel or Villa transportation is provided
Toyota Innova 7 seaters
Many hotels and villas on Bintan Island and provide transfer services, with varying degrees of quality communication on how to contact you. Some hotels provide it for free and some do not. For the arrival pick-up service from Bandar Bintan Telani Ferry Terminal (BBT) to Kawaland Glamping Resort Bintan, The hotel does not provided a free shuttle service.
Another advantage of our service is that you can stop at a minimarket to buy goods and lunch, stop by an atm machine, exchange money at a money changer, buy a sim card and visit tourist attractions in Bintan first while heading to the hotel. All you have to do is communicate with our driver. Our drivers will be happy to take you, which is not possible if you use the hotel’s transportation service.
We provide our customers with Toyota Innova 7 Seaters and Toyota Avanza MPVs that are certainly comfortable for your trip. can accommodate 7 adults and can carry 6 large suitcases.Our drivers also have fluent English skills. knowledgeable and licensed as tour guides.
5. What time do I need to book a pick-up?
One of the things that our friends, family, and customers ask most often is how long before they have to arrange transportation to Bandar Bintan Telani Ferry Terminal (BBT).
I recommend that you book your departure to Bintan Ferry Terminal at least 2 hours before the departure time. Because we need to arrange the driver in the field and review the incoming bookings and the availability of the driver in the field. We will respond to your order and reply quickly to all your inquiries. But it is better to book well in advance to get a slot for you to ensure a smooth journey to your destination hotel.
6. Book taxi service & arrival pick up service online, the earlier better
Driver with your signboard name
Transferring from Bandar Bintan Telani Ferry Terminal (BBT) to your hotel or villa is easy if you book it in advance. Take the stress out of arriving at Bintan Ferry Terminal.One thing our friends, family or guests often ask is how long before the scheduled ferry departure you will be greeted on arrival by one of my English-speaking drivers and receive full instructions and on how to navigate the Bintan Ferry Terminal as well as contact your personal driver immediately after booking.
Making an early booking is better especially during national holidays such as Hari Raya, good friday, labour day, vesak day, National Independence Day, Chinese New Year, Deepavali, Chrismast,New Year and also school holiday to get a private car + driver slot. this is to avoid you being stranded at the Ferry Terminal arrival because it is difficult to get a taxi during peak season.
We have personally vetted all the drivers we work with. They send me a text message when they arrive at Bintan Ferry Trerminal, after they pick you up upon arrival, and again when you are dropped off. We also send them their name, profile photo, vehicle photo, and phone number via email to ensure your safety and comfort.
7. What if my scheduled ferry departure is delayed or early?
Bintan Resorts Ferries Wan Sendari
No problem, our driver / tour guide will be waiting for you at the Ferry Terminal arrival terminal even if your ferry is delayed or early. Our driver will contact you via whatsapp message, wechat, line or kakao talk so as to facilitate your communication with the driver and facilitate your pick-up process.
8. What if we come with a big family or company group?
Toyota Hiace & medium bus
For those of you who come to Bintan with a large family or company group through Bintan Ferry Terminal, don’t worry. We provide a private toyota Hiace minivan and driver for 8 – 15 passengers plus luggage to meet you in person and take you to your hotel or villa quickly and easily. And for groups of more than 15 people we provide a 30-seater medium bus for those of you who come with a group of family, friends or company groups.
9. Signboard with your name on it
Printed out signboard name
Immediately after making your booking, you will receive a whatsapp confirmation message/email containing the reservation details. Clear instructions on how to contact your driver at the Arrival Terminal of Bandar Bintan Telani Ferry Terminal (BBT)
Prior to your arrival, we will personally send you your assigned driver’s name, profile photo, vehicle photo, and phone number via whatsapp message/email so that you can contact him/her using WhatsApp once you arrive at the Ferry Terminal.
We do this so that you can connect with the driver easily and smoothly and relieve the stress of arriving in an unfamiliar environment. This also provides comfort and safety as you won’t be fooled by other drivers pretending to be there for you.
For easy pick-up, we will provide a printed photo of your name and the driver/tour guide will message you via whatsapp once your ferry arrives at the ferry terminal. You will easily find the driver when you exit the ferry terminal arrival door, please wave when you find your name at the arrival terminal door and the driver will meet you immediately. let our driver who helps lift the luggage into the car and open the car door for you welcome you with a smile and warmth.
Highly recommended booking with Visit Bintan Island
” Dody is the best! He was very patient and kind and even helped me find the shop where I ordered my SIM card after leaving Bintan Ferry Terminal. I also liked how the company sent me photos of the driver and vehicle beforehand so I knew what to look for in the pick-up area. I highly recommend booking with Visit Bintan Island!”
Gabriel Chai
Singapore
10. How about the payment system?
For now we only accept payment by cash, so prepare your cash you can pay with Indonesia Rupiah (IDR) by paying to our driver on the spot. Is there any additional charge for order cancellation? No, but you need to confirm the cancellation at least 1 day in advance.
11. Money changers and ATM machines
Money Changer at Tanjung Pinang City
The currency used in Bintan Island is Indonesian Rupiah. You will need to exchange currency from your country to Rupiah/IDR for use on Bintan Island. You can exchange the currency from your country first in Singapore, but if you don’t have time to exchange money, there is a currency exchange counter located at the Ferry Terminal departure terminal. Not far from the Bintan Ferry Terminal, there are also money changers and ATM machines. Ask your driver to look for money changers and ATM machines.
If you want to get a good exchange rate, we highly recommend you to exchange money in Tanjung Pinang City area as the exchange rate is higher than in Bintan Resort area. You can go there by booking a tour/car rental package on the next day and our driver will show you a money changer with a good exchange rate in Tanjung Pinang City.
ATM Centre at Tanjung Pinang City
Many major Indonesian banks are also available in Tanjung Pinang City such as Bank BCA, BNI and Bank Mandiri. Also available Maybank, CIMB and OCBC Bank of course this is very easy for you especially tourists from Malaysia and Singapore. We strongly recommend choosing a Bank ATM machine that has a Visa and Mastercard logo to facilitate the process of withdrawing money.
12. Hotel check-in time in Bintan at 2 PM
One thing you need to know is the hotel check in and check out times. Both you need to know to adjust to the ferry arrival time and your arrival time at the hotel. Check in time for Bintan Island hotels is generally 2 PM and check out time is 12.00 AM but some hotels may offer early check-in or late check-out if requested when booking, some hotels also apply an extra charge for the hour if you leave the hotel later than 12.00 AM, but this is subject to availability.
Most hotels also have flexible check-in policies as they understand that travel plans can be unpredictable. For those of you who choose the morning ferry arrival at 8:10 AM, 9:20 AM. And 11.20am. It is a good idea to walk around Bintan first while waiting for your check-in time to arrive. There are many things and activities that can be done before your check in time arrives.
Take your time to have lunch and buy items at the minimarket for your needs while at the hotel.
13. Stop to eat and buy things at convenience store
Alfamart convinience store
Stop to buy snacks or drinks along the way for your needs while at the hotel. Not all hotels have a minimart and even if they do, the prices are more expensive than usual. For those of you who want to buy beer it should be noted that not all convenience stores in Bintan sell beer only a few places do, just tell the driver what you need and he will find the right minimart to visit.
Kelong Bintan Brother Seafood
Don’t forget to fill up at the kelong seafood restaurant or the local food court where you can get affordable food. Eating outside the hotel is a great solution as many of our customers are surprised by the price they pay for in-hotel meals.
14. Make your own itinerary save your money 30% for activities
On the spot payment for ATV in Bintan
Many tourists think that activities on Bintan Island can only be done through online booking. In fact, all activities on Bintan Island can be paid on the spot. Some places can also accept payments via credit card / debit card. Also currently accepting payments through digital wallets by scanning barcodes.
We advise you to make all payments on the spot such as, mangrove tour, fireflies tour, Safari zoo Lagoi, massage, snorkeling, ATV, Gokart electric, massage, coffee plantation, paint ball, this aims to avoid you from mark up pricing, and everything becomes transparent. ask them (the place of activity) to provide your payment receipt after you make a transaction. because if you book through from hotel it is not uncommon for the hotel to increase the price for each activity package on Bintan Island from the actual price.
Digital wallet payment system with scanning barcodes
You can also save 30% money by making payment for activities on the spot versus you book it through online booking on Apps, because they take a profit sharing commission between 25-30%, this also does not include the 10% of Indonesian government tax. Of course, you can pay 40% more expensive if you order through Apps compare than you pay on the spot. Therefore we strongly recommend you to pay for all activities on Bintan Island on the spot because it can save you money. From our experience in the field, many tourists are surprised by the actual price compared to buying online or booking from hotel. Ask your driver to help you contact the activities to inquire about slot availability.
Our driver will be happy to help you inquire about slot availability and help you make a booking. Pay everything on the spot for price transparency. Even a portion of the price you will get the right price with no additional taxes and no hidden costs except for food prices in restaurants that apply a tax of around 10-11% in accordance with Indonesian Good and Service Tax (GST) regulations.
15. Expert Driver & Tour Guide, feel safe and comfort
Professional Tour guide with 5 stars service
Choosing our service is the right decision for you during your vacation in Bintan. Where our drivers / tour guides have worked in hotels in the Bintan Resorts area and are very familiar with the world of tourism and have more than 10 years of experience in the field of tour guides. You get excellent service and a sense of security from the driver & tour guide you hire.
Basically, there are not too many roads on Bintan Island, but there are several shortcuts that can be bypassed to shorten the travel time. Many of our customers are surprised by our drivers who do not need google maps while driving. That’s because our drivers have memorized the road and know the terrain. At some points of the road in Bintan there are also potholes.
You need to be careful and recognize where the potholes are. Road traffic conditions in Bintan are quite quiet and there are no traffic jams here. Traffic congestion is only in Tanjung Pinang City, even when going to work and when going home from work, but there is no severe congestion.
Street lighting in Bintan Resorts area
Street lighting on Bintan Island is also not very good. There are points where there are quite good lighting conditions but there are also points where there are no street lights at all. Many of our customers find this strange, especially travelers from Singapore where Singapore has very good street lighting to the corners of the city. Bintan is generally a safe island, with a low crime rate. It is also very safe for tourists who want to travel around Bintan at night.
Our driver will take care of your safety during the trip, look after your luggage, make sure none of your belongings are left on the road or in the car. “As close as friends as warm as family” is the motto of the service we offer to you. Also proactive to explain about Bintan local life, history, culture and living conditions in Indonesia in general, of course giving you a new experience & knowledge about Bintan Island & Indonesia.
16. Can I choose the places and destinations I want to visit?
You can plan your itinerary directly with the driver when you meet or view our tour packages about itineraries for day trips, attractions, temples, beachs, Blue Lake & Desert in advance.
You can choose from several popular routes for which our drivers are highly experienced and knowledgeable, or you can choose to follow your own tour itinerary. We agree with whatever you decide and you can change your itinerary as the day progresses.
17. Can I book Bintan Ferry Terminal arrival pick up service with a driver for the whole day?
Bintan arrival pick up service + Full day tour
Yes, of course you can. However, instead of booking the Bintan Ferry Terminal shuttle service, you need to use the Bintan Ferry Terminal Shuttle + Day Tour Booking form.
Then, you can get a pick-up service from Bintan Ferry Terminal and also have a private driver & tour guide to spend the rest of your 1 day for shopping, going to Blue Lake, eating at kelong Seafood, snorkeling, massage, ATV, playing electric gokart. Sunset watching, mangrove tour, firefly watching at night are great ways to make the most of your first day on Bintan Island. You can also do a full day trip in Bintan and return back to Singapore with the last ferry schedule at 6:35 PM.